For any question or query about the delivery or receipt of your package, you can contact us by phoning 902 10 10 47 or 900 10 10 47 or completing the following form.
If you want to be a TIPSA client and/or request a quote, you can write to us using the following form or phone us on 902 10 10 47 or 900 10 10 47, and we will assist you as quickly as possible.
Additionally, we have specific forms if you wish to work with us or open a TIPSA agency.
You can enter your delivery number in our delivery locator. This will allow you to access a page with all information on your delivery, its status, expected delivery date, etc.
If you do not have the delivery number, you must request it from the sender of the delivery or the branch in charge of the delivery. You can find the branch responsible for the delivery by writing your address in our agency locator.
You can also phone us on 902 10 10 47 or 900 10 10 47 or send an email to info@tip-sa.com
Only the sender can authorise a change of address and delivery information. In the case of the recipient, they must request the change through the sender of the delivery.
You can access our agency locator at the following link. You will be shown a list with the branches closest to your postcode. Additionally, you can also search by province or branch number.
If you are going to be absent during the expected delivery date or prefer to collect the delivery, your delivery will be available at the branch closest to your postcode for a period of 15 days from its dispatch. Once this period has passed, it will be returned to the sender. You can access our agency locator at the following link
If you come to collect it in person, we will need you to present your DNI identity document or passport. If someone comes on your behalf, we need them to present a photocopy of your DNI identity document or passport.
You must contact the sender of the delivery to notify them.
TIPSA transports goods with a maximum weight per package of 50kg and/or the total of 3 measurements (height, width and length) being under 300cm.
If you are a private client and wish to make a delivery or request a collection, you can do so through our MANDALOXTIPSA tool or by contacting the the branch closest to your business/home.
For larger deliveries or to become a TIPSA client, you can contact us by phoning 902 10 10 47 or 900 10 10 47, or by completing this form. After explaining your needs and giving a brief description of your business, we will send you a quote of very competitive rates, and if you are interested, we can start working together within a few days.
To the whole world. We have our own delivery structure throughout the Iberian Peninsula (including Portugal), Ceuta, Melilla, the Canary Islands and Balearic Islands, and through DPDgroup, we have international transport services.
The services must be paid in cash or by bank card at our branches at the time of requesting them. In case of being a client with an account at one of our branches, an invoice will be issued in accordance with the agreed services and conditions.
Our commercial team will give you all the information you need to become a TIPSA branch. You can send an email to comercial@tip-sa.com or complete the following form.